ANIW POLICIES

RETURNS

Due to hygiene reasons, ANIW does not accept returns unless the product is faulty, at that point we will make sure to refund you the amount paid or send you another product at no cost to you. 

REFUNDS 

No refunds will be accepted once you pay for the order and received the order. If you hit pay by mistake, and your order has not been shipped, please contact us at info@aniwshop.com and we will gladly refund you. 

 

EXCHANGES

There are no exchanges. All items are final sale with no returns or exchanges.

Please Note: ​If the address is entered incorrectly, ANIW is not responsible. Please double check that you have input the correct address. For information on delivery status, please contact the courier.

Damaged Accessory in package 

If you receive an accessory that is broken, and you contact us with proof of picture the same day you received your package, we will send you a new accessory.

accessory brakes While wearing/while putting on

If your accessory brakes while you are wearing it or as you are going to put it on, we are not liable for the broken accessory and no return or exchanges will be made as it is now in your possession and was properly received in the package. 

ORDER CONFIRMATION

If you placed an order and did not receive an order confirmation, it may have ended up in your spam folder. If you did not receive a confirmation, please contact us at info@aniwshop.com

 

ORDER FULFILLMENT

All orders ship within 3-7 business days, Monday - Friday. Orders are subject to delays during peak shipping times and holidays. 

ANIW observes select U.S. Federal Holidays and packages do not ship on the below dates:

  • New Year's Eve

  • New Year's Day

  • Veteran's Day

  • Thanksgiving

  • Christmas Eve

  • Christmas

 

SUSTAINABILITY 

ANIW is proud to offer eco-friendly packaging. Our ANIW boxes are all recyclable and reusable. Our packaging is biodegradable and recyclable. We want to make you feel beautiful and remind you to love yourself all while saving our planet and we pride ourselves on being the best we can be to help our mother earth flourish.

 
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